The only time a TDU may not be liable for power-loss is if electricity has been disconnected intentionally due to late payments by customers or delinquency. In the event of an outage, TDUs are more than likely the ones to contact since they are responsible for servicing the area's power lines and making any needed repairs. Oncor oversees such equipment like street lights, power lines, transformers, and electicity meters. With Oncor Electric Delivery strictly as a Transmission & Distribution Utility company (TDU) their role in the energy market is provide and maintain the electrical infrastructure in their service area. Oncor is not permitted to hold any electricity generation facilities or provide retail electricity services to customers. Texas energy regulation restricts Oncor's operation to the transmission and distribution aspect of electricity service only. Oncor has 7.5 million consumers, making it the largest utility company in Texas. Oncor Electric Delivery : Customer service area ![]()
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